1. Course Descriptions a. Crime and Justice in America (CRM[removed]i. Three hours lecture. A survey of the basic concepts and approaches in criminology, including patterns of crime, causes of crime, and an examination of

Source URL: www.sociology.msstate.edu

• Science
• Crime
• Forensic psychology
• Victimisation
• Victimology
• Drug-related crime
• Behavior
• Social psychology
• Criminology

C.3_Social_CRM_process_chart

Source URL: www.jacobsclevenger.com

• Web analytics
• Business
• Knowledge
• Business intelligence
• Analytics
• Mathematical finance

Juin 2012 : ABW vient de présenter une solution innovante autour du "social CRM" En partenariat avec IBM, la société alsacienne ABW (Advanced Business Ware), spécialisée dans le développement et la vente de logicie

Source URL: www.abusinessware.com

CASE STUDY I HIPP performance marketing

Source URL: www.equimedia.co.uk

• Social CRM
• Customer engagement
• Social media
• Business
• Marketing
• Mass media
• Customer experience management

What is social media? Robin Riat, CRM

Source URL: www.archives.gov

Research G00214507

Source URL: www.crminaction.com

• Oracle CRM
• Social CRM
• Customer experience
• Top-of-mind awareness
• Magic Quadrant
• Sales force management system
• Customer relationship management
• ECRM
• Marketing
• Business
• Customer experience management